GemHub Terms & Conditions

Hello. We are GemHub, Inc. AKA Jewelry Source, GemDrop (known by humans as GemHub). Here's how we protect your data and respect your privacy.

Our role in your terms of use

If you are a GemHub customer or subscriber, or just visiting our website, this Terms of Use applies to you.

Our responsibilities

If you are a registered GemHub customer or a visitor to our website we act as the "data controller" of personal data. This means we determine how and why your data are processed.

Your responsibilities
  • Read this Terms of Use
  • If you are our customer, please also check the contracts - including the Data Processing Agreement available upon request at support@GemHub.app - between us: they may contain further details on how we collect and process your data.
  • If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with these Terms.

1. General

By using any of the GemHub Inc services and accessing, downloading any content from and/or viewing the GemHub Inc website, mobile applications and/or any Information (as defined below) from any GemHub Inc source, including but not limited to The GemHub Inc Price Lists, GemHub Inc Diamond Report, Diamonds.net or GemHub Inc.com, you contractually agree and accept the terms of this Member License Agreement (“Agreement”).

The GemHub Inc Member License Agreement incorporates and includes this document as well as the GemHub Inc Privacy Policy and GemHub Inc Trading Rules & Code of Conduct, which form an integral and inseparable part of this Agreement.This Agreement may be changed from time to time at GemHub Inc’s sole discretion and without prior notice and, unless you provide written notice within 3 business days of such change, you agree to accept such changes as part of your contractual obligations. Such changes will be posted on the GemHub Inc website, www.GemHub.app.

2. Definitions

By using any of the GemHub Inc services and accessing, downloading any content from and/or viewing the GemHub Inc website, mobile applications and/or any Information (as defined below) from any GemHub Inc source, including but not limited to The GemHub Inc Price Lists, GemHub Inc Diamond Report, Diamonds.net or GemHub Inc.com, you contractually agree and accept the terms of this Member License Agreement (“Agreement”).

The GemHub Inc Member License Agreement incorporates and includes this document as well as the GemHub Inc Privacy Policy and GemHub Inc Trading Rules & Code of Conduct, which form an integral and inseparable part of this Agreement.This Agreement may be changed from time to time at GemHub Inc’s sole discretion and without prior notice and, unless you provide written notice within 3 business days of such change, you agree to accept such changes as part of your contractual obligations. Such changes will be posted on the GemHub Inc website, www.GemHub.app.

3. License

The terms “we”, “our”, “GemHub Inc” “GemHub Inc” and “Licensor” when used in this Agreement shall refer to:GemHub Inc , the owner and operator of GemHub Inc, located at 825 S Hill St Ste 3003 Los Angeles, California, 90014;GemHub Inc, as well as all directors, employees, agents and consultants of GemHub Inc or any company, corporation or entity which is GemHub Inc owned, or partially owned by GemHub Inc, and/or any GemHub Inc Trust and their employees, trustees, agents and consultants.All disclaimers of warranty and limitations of liability in this agreement apply to GemHub Inc.The terms “you”, “your” “Licensee” or “GemHub Inc member” includes the individual, company (and its authorized representatives), and any additional users on your account, applying for or accessing the Service.

The terms “Information” and “GemHub Inc Proprietary Information” refers to all content, price lists, diamond listings, pricing information, news, trading information, GemHub Inc data, announcements or any other information or data provided in any manner and in any format by GemHub Inc, including but not limited to via electronically, in writing, verbally, and/or any Application Programming Interface (API), including but not limited to, all software, components and methods of calculation relating to such Information, in whole or in part.The term “Service” refers to all Information and services provided by GemHub Inc and GemHub Inc.

4. Access



  • In order to access the Service, you must provide, at your own cost, all telephone, computer, internet connection and other equipment and software necessary to access and use the Service and you shall be responsible for all charges necessary for such access and use.
  • You, and each additional authorized User of your account, must complete an application request for membership and access to the Service and shall provide to GemHub Inc: (i) sufficient proof to GemHub Inc’s reasonable satisfaction that you are a bona fide member of the diamond and jewelry trade with verifiable industry affiliation; (ii) a copy of a government issued identification document or certificate confirming and verifying that you or your company is a duly constituted company, corporation or entity according to the laws of the state or country under which it was formed or incorporated; and (iii) a government issued identification document for each of the individual authorized users of Licensee who shall have permitted access to and use of the Service. GemHub Inc may publicly post information about Licensees on GemHub Inc at any time for any reason in its sole discretion.
  • Upon approval of your membership application by GemHub Inc, you will be issued login credentials including a password in order to access the Service. Password use is strictly limited to the registered member. You may not disclose or share your access or password with any third party. You may request additional passwords in the event multiple users require access to the Service. Additional charges may apply.
  • GemHub Inc reserves the right to refuse, restrict, suspend, limit or terminate any or all Services provided to you at any time for any reason or for no reason, subject to the condition that we will refund on request any unused portion of any money paid for the Service. If you violate any of the provisions of this Agreement you will be subject to having your membership suspended, revoked, and/or be excluded from our network, subject to potential legal action or other proceedings brought by GemHub Inc, any third party or any government or other authorities, and shall indemnify GemHub Inc for any losses or other consequences resulting from your conduct. Should GemHub Inc suspend a Licensee or terminate this Agreement with any Licensee, GemHub Inc reserves the right, in its sole discretion, to publish the membership information of any Licensee with or without reasons for suspension/termination.
  • You are required to fully comply with the terms of this Agreement, the Privacy Policy, and any additional trading rules, procedures or service requirements as published from time to time as circumstances require.

5. Scope of License



You agree not to and shall not permit or assist any other party to:

  • Use the Service in any way that violates the laws and regulations of the United States and/or any jurisdiction in which the Services are provided or in which the Licensee resides.
  • Access the Service in any unauthorized manner.
  • Without the express written permission of GemHub Inc, do any of the following with respect to the Service and Information: (i) Copy, violate, remove or alter any trademark, copyright, patent, or other notices, in connection with this Agreement, the Terms of Service, Privacy Policy, Trading Rules or any other terms and conditions associated with the Service; (ii) reproduce, translate, deconstruct, decompile, reverse engineer, alter, modify or copy the computer code or the underlying logic of the pricing and trading system; (iii) alter, modify, adapt, translate or reproduce, decompile, disassemble or otherwise attempt to discern the Service and Information, or merge it with or into other software or information, or create derivative works based thereon; (iv) access the system for the purpose of copying the software, logic, look and feel, or any features of the system for any purpose, including but not limited to for use in any competitive system; (v) disturb, interfere or disrupt the Service, computer hardware or software providing the Service, including automatic downloads of queries via your computer programs and/or use or access of the Service in any manner for which it has not been designed or authorized; (vi) upload, post, email, transmit or make available anything that contains computer codes, viruses, files or programs that interrupt, destroy, or limit the functionality of any computer software, hardware or other equipment; (vii) attempt or obtain unauthorized access to any part of the Service or computer system; (viii) take or authorize any action that could detrimentally interfere with the use or ownership by GemHub Inc or the proper workings of the Service and Information, including but not limited to, use any robot, spider or other device or process to monitor or copy the Service and Information, or knowingly or negligently transmit any virus or other potentially harmful device.
  • Use any Information provided by the Service or GemHub Inc to establish or assist in any manner a competing diamond and/or jewelry trading, pricing or information service. This specifically includes the use of GemHub Inc price information as the basis for quoting diamonds as a percentage of GemHub Inc Diamond Prices on competing diamond trading networks. You hereby expressly represent and warrant that neither you, your affiliates, or any of your/their respective directors, officers, shareholders, employees, agents, professional advisors, and other representatives shall directly or indirectly, during the term of this Agreement and for a period of twenty-four (24) months following the termination of this Agreement, establish any business, or provide any service, software, or information, including but not limited to anything identical or similar to the information provided by the Service and the content of the GemHub Inc Services, including but not limited to, the Information, that is competitive with GemHub Inc or its affiliates or substantially similar thereto.
  • Misrepresent the information obtained from the Service, or provide false or misleading information, including but not limited to, cloaking or altering the information that identifies the source, time and location of any use or contact made with the Service.
  • Print, save, copy, download or distribute any component or feature of the Service, nor disclose, make derivatives of, or use in any manner Information provided by or through the Service other than in the manner set out in this Agreement. Should GemHub Inc authorize disclosure of Information, it may be subject to additional licensing agreements. The GemHub Inc Price List and GemHub Inc Price Lists are examples of such information.
  • Copy, display or download any GemHub Inc sell listings, buy listings, Lot listings or any other GemHub Inc data for use, including partial or derivative use, in any other app, website, or trading system available to third parties without the express written permission of GemHub Inc and the GemHub Inc member posting the listings. If such permission is granted, you may only display downloaded Lot listings on your own websites or in your own stores. You may permit other GemHub Inc members to download inventory of your Lots listed for sale on GemHub Inc by setting permissions on your account. GemHub Inc may exclude a Licensee from downloading inventory lists for any reason or no reason at any time as may be determined in the sole discretion of GemHub Inc.
  • Share names or contact information of other GemHub Inc Members with third parties, or send sales or marketing type communications to other GemHub Inc members, unless you have a prior connection to that GemHub Inc member independent of GemHub Inc. Unsolicited offers, messages and calls are examples of prohibited communication.
  • Use GemHub Inc or GemHub Inc’s name or logos to imply that GemHub Inc or GemHub Inc directly or indirectly certify, sponsor, endorse or approve any individual or private business including its employees, products, services, and pricing. It is however expressly permitted for GemHub Inc or GemHub Inc members to publicize their membership of GemHub Inc/GemHub Inc. This may be done by using GemHub Inc or GemHub Inc logo with the words “Member of”, “Member since (date)”, “Member ID ###” or similar wording. You may only use the GemHub Inc/GemHub Inc name or logo while you are a current member in good standing.

6. Fees

  • The various pricing structures and Service options will be displayed on the GemHub Inc website. GemHub Inc reserves the right to amend the pricing structure from time to time. Any changes will be posted on GemHub Inc. Fees may be one-time payments, “pay per use” or subscription based, depending on the Service options and Information chosen.
  • All such payments and fees are due net of any bank charges, local taxes, levies, duties, and other applicable charges that may be imposed by any lawful authority.
  • In order to provide you continuous access to the Service and the Information, subscription plans will be automatically renewed on a recurring basis at the beginning of each new subscription term until cancelled by Licensee. You are responsible for providing and maintaining accurate and complete billing and payment method information to enable efficient billing. Should an attempt to process automatic payment fail or should you not pay for any subscription on time, GemHub Inc will suspend or cancel your subscription and your access to the Service and Information.
  • When you provide a payment method to GemHub Inc, you are granting express consent and are expressly authorizing GemHub Inc and our designated payment processors to automatically charge you for each period of your subscription. Unless otherwise provided in writing, fees for subscriptions will be charged on the same day each month/year (or closest day) until canceled. If you cancel a subscription, you will still have access to the Service until the subscription expiration date, unless you have opted for a partial refund of the unused period of your subscription.
  • You may cancel a subscription at any time through the account settings provided on GemHub Inc.com or by cancelling your subscription on Shopify. Notice of cancellation must be received at least 10 business days prior to the next subscription term.
  • GemHub Inc may change fees and Service options upon 30 days advance notice. Your continued use of the Service after notice of such changes constitutes your agreement to such changes.

7. Customer Satisfaction Guarantee

Should you be unhappy with the Service for any reason a full refund of money paid will be made (less $50.00 cancellation fee) provided that you request the refund via email to support@gemhub.app within five (5) days of first subscribing. In the event that you have used the service for more than five (5) days a partial refund will be made, based on the number of months / days remaining of your subscription.

8. Technical Difficulties

From time to time technical difficulties may render the Service inoperable. GemHub Inc does not guarantee uninterrupted service and accepts no liability for any such interruption, including but not limited to any loss of profits incurred as a result of service outages. In the event that access to the Service is limited for more than 24 hours GemHub Inc will extend your Subscription.

9. Proprietary Rights

  • Licensee acknowledges and agrees that the Service, its software, and the GemHub Inc Proprietary Information defined below, contain proprietary and confidential information. Licensee acknowledges that the GemHub Inc Proprietary Information together with all rights, titles, and interests therein, including but not limited to all related intellectual property rights and all other property and proprietary rights is solely and exclusively owned by GemHub Inc, and that such is proprietary and confidential information of GemHub Inc. The GemHub Inc Proprietary Information is protected by various property and intellectual property laws, including but not limited to, under various U.S. federal, U.S. state and international regulations, laws and treaties. “Intellectual property rights” shall include rights in software, copyrights, database rights, domain names, trademarks and service marks and all goodwill associated therewith and symbolized thereby, patents, patent applications, inventions, discoveries, concepts, improvements, know-how, confidential information, trade secrets and design rights, in each case whether registered or unregistered and including all applications and rights to apply for registration, and all similar or equivalent rights.
  • Licensee recognizes that all information provided through GemHub Inc is copyrighted by GemHub Inc. Licensee agrees to respect all intellectual property rights of GemHub Inc. Any copyright, trademark, logo, printed material, on-line information, or price report of GemHub Inc may not be used in any promotion, advertising or publication without the express written permission of GemHub Inc.
  • Licensee acknowledges and agrees that all such rights, titles and interests in and to the Service and the GemHub Inc Proprietary Information, are valid, subsisting and enforceable, and that the Service and the GemHub Inc Proprietary Information is a product of the selection, coordination, arrangement, expertise, investment and editing by GemHub Inc and its affiliates and that such efforts involve the considerable expenditure by GemHub Inc and its affiliates of time, effort, creativity, money and judgment.
  • Licensee agrees that it shall not, directly or indirectly, do or cause to be done any act which may in any way jeopardize or adversely affect the validity or enforceability of, or otherwise infringe or misappropriate, any rights, titles and interests of GemHub Inc in and to the Service, any GemHub Inc Proprietary Information or any intellectual property or property rights related thereto. Licensee further agrees that it will not oppose or contest any patent, trademark registration, copyright registration, domain name registration, any application relating to any of the foregoing, and/or any other intellectual property or property right, of GemHub Inc and/or any of its affiliates in connection with the or Service or GemHub Inc Proprietary Information, including but not limited to, any intellectual property rights or any application directed to any rights subsisting therein, in the United States or elsewhere, or any intellectual property rights or any application for extension of such rights.
  • Licensee shall not disclose or transmit to any third party, other than an officer, director or employee of the party who needs to know such information in order for the party to enter into this contract or fulfill its obligations hereunder, any of the Service or GemHub Inc Proprietary Information. In fulfilling its confidentiality obligations, Licensee shall use a commercially reasonable standard of care, at least the same standard of care, which it uses to protect its own similar confidential or proprietary information. The specific terms of this Agreement shall be treated as confidential. GemHub Inc Proprietary Information shall not include (i) any information that is or becomes generally and legally available to the public or to the Licensee hereunder from sources other than GemHub Inc (provided that the Licensee is aware of the source of such information and such source is not subject to a confidentiality agreement or obligation with regard to such information), (ii) any information that is independently developed by the Licensee without use of or reference to information from GemHub Inc or (iii) any information already available to or in the possession of the Licensee prior to delivery by the forwarding party, free of a confidentiality obligation, and which can be conclusively established by written documents. Notwithstanding the foregoing, either party may reveal GemHub Inc Proprietary Information to any regulatory agency or court of competent jurisdiction if such information to be disclosed is (a) approved in writing by the other party for such disclosure or (b) required by law, regulatory agency or court order to be disclosed by a party, provided, if permitted by law, that prior written notice of such required disclosure is given to the other party, except that prior written notice shall not be required to be provided prior to disclosure to a regulator having jurisdiction over the receiving party, and provided further that the providing party shall cooperate with the other party to limit the extent of such disclosure. The provisions of this Section 9 shall survive termination or expiration of this Agreement without any period restriction.
  • Given the nature of the Confidential Information and the terms and conditions of this Agreement and the damage that would result upon unauthorized disclosure or use, the parties agree that monetary damages alone would not be a sufficient remedy for the breach or threatened breach of clause 9.5. In addition to all other rights and remedies, a party will be entitled to seek specific performance and injunctive and other equitable relief as a remedy for any breach or threatened breach of clause 9.5 without showing actual monetary damages in connection therewith, and without requiring a bond to be posted.

10. IMPORTANT LIMITATIONS

  • Information Only: The Information provided is not a recommendation or suggestion of any kind to buy or sell diamonds, jewelry, watches or precious stones; nor is it an appraisal, guarantee of value, warranty, valuation, or offer to buy or sell. Except for specific circumstances when GemHub Inc explicitly indicates otherwise, GemHub Inc does not guarantee or warrant the accuracy of any information and does not guarantee that any Licensee or other Licensees will fulfill any obligations made on or through the Service. Pricing provided is an estimate of value that should only be used as a general guideline for price discovery.
  • Trading by or through the Service: Except for specific circumstances when GemHub Inc explicitly indicates otherwise, GemHub Inc has not examined any of the Lots that are listed on GemHub Inc. Information provided by the Service is based on information uploaded by the Licensees. Such information may be wrong and thereby result in inaccurate pricing or grading analysis. The use of the Service by the Licensee is for his or her own account and risk and GemHub Inc provides no guarantee of the accuracy or completeness of the information listed on the Service by Licensees. Except for specific circumstances when GemHub Inc explicitly indicates otherwise, GemHub Inc is not responsible for any trading between GemHub Inc members or for any losses sustained regardless of the cause thereof. GemHub Inc does not guarantee the quality, integrity or creditworthiness of any GemHub Inc member.
  • Pricing and quality information: Diamond grading laboratories and the jewelry trade use subjective methods of analysis. Diamond grades may vary each time a diamond is submitted for re-examination and often vary from laboratory to laboratory depending on the grading standards of the laboratory and the accuracy and training of their gemologists. Online pricing and quality information provided by the Service is the result of an automated electronic response system and subject to the limitations inherent to such systems. No guarantee is made or implied or liability assumed, as to the quality, accuracy, reliability, or validity of any information provided by the Service and/or the level of expertise of GemHub Inc, or of any information system or individual providing information via the Service. Nor is the information an appraisal or guarantee of value.
  • GemHub Inc prices or availability information should only be used as a general guideline for evaluating diamond prices. GemHub Inc prices do not replace the physical examination of a diamond by a knowledgeable appraiser who determines the quality and value of specific diamonds. Each diamond's value depends on its unique characteristics, some of which may not be included in the information on a diamond grading report or the information provided by the User. GemHub Inc prices are limited in that they reflect our opinion of the current market values based on the description and information the Licensee provides. There is no guarantee that the opinion of GemHub Inc and/or that the grading information provided by a laboratory or seller is accurate. Diamond pricing and diamond grading are not an exact science. While we believe that the information we provide may help you make a reasonable and rational decision when buying or selling a diamond, our information is not perfect and should be complemented with the normal due diligence that a consumer should apply when buying or selling a diamond.
  • GemHub Inc prices or availability information should only be used as a general guideline for evaluating diamond prices. GemHub Inc prices do not replace the physical examination of a diamond by a knowledgeable appraiser who determines the quality and value of specific diamonds. Each diamond's value depends on its unique characteristics, some of which may not be included in the information on a diamond grading report or the information provided by the User. GemHub Inc prices are limited in that they reflect our opinion of the current market values based on the description and information the Licensee provides. There is no guarantee that the opinion of GemHub Inc and/or that the grading information provided by a laboratory or seller is accurate. Diamond pricing and diamond grading are not an exact science. While we believe that the information we provide may help you make a reasonable and rational decision when buying or selling a diamond, our information is not perfect and should be complemented with the normal due diligence that a consumer should apply when buying or selling a diamond.
  • Diamond prices may vary significantly from seller to seller. The identity of the seller, their location and the conditions of sale can have a major impact on price. Numerous additional factors including the reputation of the seller, brand value, design of the jewelry containing the diamond, and added value services such as credit and return privileges are important components of value and also have impact on the price of a diamond. Our pricing Service does not resolve the variances in price that are attributable to the various added value propositions provided by sellers. Therefore, our Information is only a guideline. The prices provided by the Service may be substantially higher or lower than actual transaction prices in the various markets.
  • GemHub Inc has extensive interests in the diamond industry worldwide including diamond brokerage and auction operations, diamond grading services and online diamond trading and sales companies. In some instances, diamonds submitted may be listed on our trading network as well as offered for sale by companies that buy diamonds from GemHub Inc associated companies that earn a commission if the diamonds are sold.

11. Third Party Services

Certain third party services, provided by unaffiliated Third Party Benefit Providers or GemHub Inc affiliates, for grading, shipping, website and other additional services, may be offered to you, or accessed, via GemHub Inc. GemHub Inc is not a party to these services or any transactions regarding such services, which may be subject to separate agreements between you and the third party service provider.

12. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • USE OF THE SERVICE AND INFORMATION IS AT YOUR SOLE RISK; THE SERVICE AND INFORMATION IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND. GemHub Inc SHALL HAVE NO LIABILITY AND EXPRESSLY DISCLAIMS ALL WARRANTIES WHETHER EXPRESS OR IMPLIED AND CONDITIONS OF ANY KIND, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES OR CONDITIONS REGARDING ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR MERCHANTABLE QUALITY OR THOSE ARISING BY LAW, STATUE, USAGE OF TRADE, OR COURSE OF DEALING. GemHub Inc ASSUMES NO RESPONSIBILITY TO YOU, OR TO ANY THIRD PARTY FOR THE CONSEQUENCES OF ANY ERRORS OR OMISSIONS.
  • GemHub Inc MAKES NO WARRANTY THAT: (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
  • GemHub Inc HAS TAKEN REASONABLE PRECAUTIONS TO PROTECT YOUR DATA BUT CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY DATA OR INFORMATION PROVIDED. IF A SECURITY BREACH OCCURS, GemHub Inc DISCLAIMS ALL OR ANY LIABILITY FOR ANY LOSS OF DATA BY WAY OF THEFT, MISAPPROPRIATION, UNAUTHORIZED OR IMPROPER ACCESS TO, OR ALTERATION OF ANY INFORMATION OR DATA AVAILABLE ON THE SERVICE AT ANY TIME. THE USE OF THE SERVICE AND ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED BY OR THROUGH THE SERVICE IS DONE AT YOUR OWN DISCRETION AND AT YOUR OWN RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND USE OF THE SERVICE.
  • NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GemHub Inc OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.
  • GemHub Inc prices or availability information should only be used as a general guideline for evaluating diamond prices. GemHub Inc prices do not replace the physical examination of a diamond by a knowledgeable appraiser who determines the quality and value of specific diamonds. Each diamond's value depends on its unique characteristics, some of which may not be included in the information on a diamond grading report or the information provided by the User. GemHub Inc prices are limited in that they reflect our opinion of the current market values based on the description and information the Licensee provides. There is no guarantee that the opinion of GemHub Inc and/or that the grading information provided by a laboratory or seller is accurate. Diamond pricing and diamond grading are not an exact science. While we believe that the information we provide may help you make a reasonable and rational decision when buying or selling a diamond, our information is not perfect and should be complemented with the normal due diligence that a consumer should apply when buying or selling a diamond.
  • Diamond prices may vary significantly from seller to seller. The identity of the seller, their location and the conditions of sale can have a major impact on price. Numerous additional factors including the reputation of the seller, brand value, design of the jewelry containing the diamond, and added value services such as credit and return privileges are important components of value and also have impact on the price of a diamond. Our pricing Service does not resolve the variances in price that are attributable to the various added value propositions provided by sellers. Therefore, our Information is only a guideline. The prices provided by the Service may be substantially higher or lower than actual transaction prices in the various markets.
  • GemHub Inc has extensive interests in the diamond industry worldwide including diamond brokerage and auction operations, diamond grading services and online diamond trading and sales companies. In some instances, diamonds submitted may be listed on our trading network as well as offered for sale by companies that buy diamonds from GemHub Inc associated companies that earn a commission if the diamonds are sold.

13. LIMITATIONS OF LIABILITY

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT GemHub Inc SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (EVEN IF INFORMED OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, OR ANTICIPATED PROFITS, GOODWILL, DIMINUTION OF VALUE, BUSINESS INTERRUPTION COSTS, OR ANY OTHER INTANGIBLE LOSSES (EVEN IF GemHub Inc HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RESULTING FROM: (I) ANY ERROR IN OR OMISSION FROM THE INFORMATION PROVIDED BY THE SERVICE; (II) THE USE OR INABILITY TO USE THE SERVICE (III) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (IV) UNAUTHORIZED ACCESS TO OR ALTERATIONS OF YOUR TRANSMISSIONS OR DATA; (V) STATEMENTS OF CONDUCT OF ANY THIRD PARTY AS THE RESULT OF ANY USE OF THE SERVICE; (VI) LOSS OF DATA DUE TO THEFT, MISAPPROPRIATION, UNAUTHORIZED OR IMPROPER ACCESS, OR FROM ANY SECURITY BREACH, CYBERATTACK OR ANY OTHER SECURITY INTRUSION TO THE SERVICE OR TO ANY OF GemHub Inc’S THIRD PARTY PROVIDERS, OR DUE TO ANY VIRUS, OTHER MALICIOUS SOFTWARE OR HARMFUL COMPONENT, TAMPERING, INTERRUPTION, DELAY IN OPERATION OR TRANSMISSION, NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION OF THE SERVICE, HOWSOEVER ARISING; (VII) ALL OTHER MATTERS RELATING TO THE SERVICE.
  • GemHub Inc CAN PROVIDE THE INFORMATION AVAILABLE VIA THE SERVICE FOR A RELATIVELY SMALL FEE ONLY BECAUSE OF THE LIMITATIONS OF LIABILITY AND WARRANTY EXPRESSED IN THIS AGREEMENT. IN ALL INSTANCES GemHub Inc DOES NOT ASSUME ANY LIABILITY EXCEEDING THE ANNUAL FEE PAID BY YOU TO USE THE SERVICE.
  • GemHub Inc SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE RESULTING FROM ANY ERROR OR OMISSION IN THE INFORMATION PROVIDED BY GemHub Inc OR THE SERVICE OR FROM USE OF THE SERVICE EVEN IF CAUSED BY OR RESULTANT FROM THE NEGLIGENCE OR OTHER FAULT (EXCEPT FRAUD, WILLFUL MISCONDUCT OR GROSS NEGLIGENCE) OF GemHub Inc.
  • GemHub Inc DOES NOT GUARANTEE THAT LOTS LISTED ON GemHub Inc WILL BE SOLD TO ANY OF THE LICENSEES; NEITHER DOES THE SERVICE PROVIDE ANY AUTHORIZATION OF THE SAID GRADING SUGGESTED BY THE LISTERS OF THE LOTS.
  • GemHub Inc DOES NOT GUARANTEE THE ACCURACY OF THE DIAMOND PRICING SERVICE AND GIVES FULL NOTICE THAT GemHub Inc PRICES ARE BASED ON GemHub Inc'S SUBJECTIVE OPINION OF MARKET PRICES, MARKET CONDITIONS AND THE RELATIVE VALUE OF VARIOUS TYPES, SIZES AND QUALITIES OF DIAMONDS. DIAMOND GRADING, PRICING AND ANALYSIS IS NOT AN EXACT SCIENCE AND IS BASED ON THE SUBJECTIVE OPINION AND ANALYSIS OF THE PERSON PROVIDING THE INFORMATION. GemHub Inc DOES NOT GUARANTEE THE ACCURACY, AUTHENTICITY OR RELIABILITY OF ANY DIAMOND GRADING REPORT OR OTHER INFORMATION BEING PROVIDED TO LICENSEE.
  • GemHub Inc EMPLOYEES MAY PROVIDE YOU WITH INFORMATION IN ELECTRONIC FORM, ORALLY OR IN WRITING. THIS INFORMATION IS BASED ON THE SUBJECTIVE OPINION OF THE INDIVIDUAL PROVIDING IT. WHILE GemHub Inc MAKES EFFORTS TO ASSURE THAT ITS EMPLOYEES, AGENTS, ASSOCIATES AND/OR CONSULTANTS ARE KNOWLEDGEABLE, IT DOES NOT GUARANTEE THE ACCURACY, EXPERTISE, EXPERIENCE, BACKGROUND OR KNOWLEDGE LEVEL OF ANY PERSON PROVIDING INFORMATION.
  • GemHub Inc SHALL NOT BE LIABLE, AND YOU SHALL HAVE NO CLAIM AGAINST GemHub Inc, FOR ANY SERVICES PERFORMED FOR YOU OR ON YOUR BEHALF BY ANY THIRD PARTY, INCLUDING FOR ANY SERVICES PERFORMED BY ANY GemHub Inc APPROVED THIRD PARTY BENEFIT PROVIDER.

14. Exclusions and Limitations

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In those jurisdictions, the disallowed exclusions should be regarded as deleted and severable from this Agreement.

Indemnification
Except in the event of GemHub Inc’s gross negligence, wrongful act or willful misconduct as finally determined pursuant to applicable law by a court of competent jurisdiction, you shall indemnify, reimburse and hold GemHub Inc harmless from and against any and all third party claims, liabilities, losses and expenses (including attorneys expenses and fees), arising out of or related directly or indirectly to your use of the Service, including but not limited if you breach this Agreement, improperly use the Service, or violate any law.

15. Notice:

GemHub Inc may provide notice to you via either Email, regular mail or via the Service. The Service may also provide notices of changes to the terms and conditions or other matters by displaying such notices or links to revised terms and conditions on the Service. You may provide notice to GemHub Inc by registered mail to GemHub Inc USA Inc., 825 S Hill St Ste 3003 Los Angeles, California, 90014.

16. Termination:

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • The term of this Agreement shall be for one (1) year (the “Term”) and shall be automatically renewed for successive one (1) year periods (the “Renewal Term”), unless terminated by either party. This License will automatically terminate if any membership or subscription you have with GemHub Inc lapses or is terminated for any reason.
  • Subject to providing you notice, GemHub Inc shall have the right in its sole discretion to terminate this Agreement for any reason or for no reason at any time without liability or other obligation to you, save for returning unused portions of Fees paid. If you breach any term of this Agreement, GemHub Inc shall have the right to terminate this Agreement immediately and shall have no obligation to refund any Fees paid.
  • Upon termination of this Agreement, you shall immediately cease using the Service. You may no longer access the Service after termination of this Agreement and shall promptly, at GemHub Inc’s option, delete any GemHub Inc Proprietary Information, and all copies thereof from your storage facilities and/or promptly return all originals and copies thereof, along with all documentation and other confidential information provided pursuant to this Agreement. At GemHub Inc’s request, you shall provide written confirmation from your director or your internal legal counsel, of compliance with this clause 19.3.
  • All restrictions regarding the use and distribution of the Information provided in terms of this Agreement shall survive the termination of this Agreement.

17. General:

This Agreement governs the relationship between the parties and your use of the Service and supersedes any prior agreements. This Agreement shall be governed by the laws of the State of New York, United States. The failure of GemHub Inc to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such rights or provisions. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in these provisions and the other provisions of this Agreement shall remain in full force and effect. You agree that regardless of any law to the contrary, you must file any claim or cause of action arising out of or related to use of the Service or this Agreement within (6) six months of the event such claim or cause of action in based on, or forever be barred from doing so. The clause titles of this Agreement are for convenience only and have no legal or contractual effect.